FAQ

  • Q1: What is Binance Cloud?
    Binance Cloud is an all-in-one solution for partners to launch digital asset exchanges quickly. Leveraging Binance’s technology, security and liquidity, Binance Cloud provides the exchange infrastructure, while enabling partners to focus on business development and operations.
  • Q2: What are the benefits of using Binance Cloud?
    Binance Cloud means you can focus on your business and operations, while letting Binance take care of all the technology and security. With Binance Cloud, you can efficiently set up a digital currency trading platform including: spot and P2P trading markets; dashboard management; financial systems; autonomous listing of new coins; depth sharing with the Binance.com exchange; global multilingual support; Binance Cloud brand value; promotional events support; ecosystem collaboration opportunities, and more.
  • Q3: What is the collaboration process for Binance Cloud?
    Submit application – communicate your requirements – sign the agreement – prepare for launch! Binance Cloud will provide support across technology, operations, customer service and personnel training throughout the process.
  • Q4: What is the fee model of Binance Cloud?
    The current fee model is a combination of an annual fee and a trading fee commission revenue split.
  • Q5: What kind of businesses does Binance Cloud currently support?
    Currently we support spot trading, including crypto-to-crypto and fiat-to-crypto, as well as P2P fiat trading. Futures trading will be opened soon.
  • Q6: Does Binance Cloud provide liquidity and depth services?
    Partners can share trading liquidity and depth with the Binance.com exchange, including spot and P2P markets. Orders from all partner platforms will be matched in one orderbook with Binance Exchange.
  • Q7: Does Binance Cloud support autonomous listing?
    Partners can independently list most tokens that have been listed on Binance Exchange. For the tokens that are not listed on Binance Exchange, partners need to submit details to Binance Cloud for review. Tokens may be listed after approval.
  • Q8: How long does it take from application to launching an exchange?
    After the collaboration agreement is reached and the information submitted is verified, Binance Cloud platform technicians will do configurations. In general, a Binance Cloud exchange can be launched in as little as 3-5 days.
  • Q9: What information is required for launch?
    Partners need to prepare a regulated business entity, the name of the exchange, logo, domain, SSL security certificates that conform to Nginx type servers, administrator email addresses, and other materials that will need to be displayed on the exchange, among other requirements. Partners should also demonstrate their business capabilities in areas such as user acquisition, operations and compliance.
  • Q10: Are there any requirements for compliance?
    Yes, we require our partners to be fully compliant wherever they operate.
  • Q11: Does Binance Cloud support a mobile version?
    Yes, mobile support is included. We typically deploy web versions first, then followed by mobile friendly web/app versions.
  • Q12: How does Binance Cloud manage users’ assets?
    Binance Cloud provides custody service for partners. Users' assets from different partner exchanges will be completely separated for risk control. Even our partners will not be able to “dip into” users’ assets.
  • Q13: Can partners customize their exchanges?
    Partners can customize their exchanges’ banners, slogan, logo and theme colors. Further customization demands may be discussed with the Binance Cloud team.
  • Q14: How can partners organize promotional campaigns?
    Once the exchange is launched, partners can start promotional activities such as transaction fee discounts, airdrops, etc. Partners may communicate campaign details and data requirements with Binance Cloud for better feedback.
  • Q15: Can partners organize transaction fee discount promotions?
    Sure. Partners need to send the discount range and promotion duration to Binance Cloud operation staff for review. The Binance Cloud team will offer full support given that the promotion is beneficial for platform operation and consistent with our transaction fee rules.
  • Q16: How will fee income be settled?
    Binance Cloud will transfer the fee income to partners’ operating account every day according to the agreed proportion. Partners can check their fee income settlement details in the Financial Management System.
  • Q17: How can partners access the user trading records and other data?
    Log into the Binance Cloud dashboard management system and then enter the customer information management. Partners can access asset information, trading records, order records, OTC records, etc. of specific users by searching UID or username.